See all properties
Save

Choose dates to view prices

Riu Cancun All Inclusive

Photo gallery for Riu Cancun All Inclusive

Front of property
On the beach, white sand, sun loungers, beach towels
4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers

Overview of Riu Cancun All Inclusive

Riu Cancun All Inclusive

Ocean-view aparthotel with a swim-up bar, near Tortuga Beach
8.0 out of 10 Very Good
8.0/10 Very Good

Popular amenities

  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
  • Parking included
  • Free WiFi
Map
Blvd. Kukulcan Km 8.5, Manzana 50, Lote 5, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationCancun Convention Center7 min walk
  • Popular LocationForum Beach9 min walk
  • Popular LocationChac Mool Beach14 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive

Room options

About this area

Cancun

Located on the beach, Riu Cancun All Inclusive is in Zona Hotelera, a neighborhood in Cancun with good shopping. While the natural beauty of Tortuga Beach and Delfines Beach can be enjoyed by anyone, those looking for an activity can check out Moon Palace Golf Club. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Extreme Adventure are also worth visiting. Looking to get your feet wet? Scuba diving and parasailing adventures can be found near the property.
Visit our Cancun travel guideOpens in a new window
View more Aparthotels in CancunOpens in a new window
Map

What's nearby

  • Plaza Caracol Mall - 1 min walk
  • Caracol Beach - 4 min walk
  • Cancun Convention Center - 7 min walk
  • Forum Beach - 9 min walk
  • Chac Mool Beach - 14 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • Riu - 1 min walk
  • Kawachi Specialty Restaurant - 1 min walk
  • Starbucks - 1 min walk
  • Turquesa Restaurant - 2 min walk
  • Mextreme - 5 min walk

About this property

Riu Cancun All Inclusive

Ocean-view aparthotel with a swim-up bar, near Tortuga Beach
Catch some rays at the beach or spend the day relaxing at Riu Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 6 restaurants. Each apartment offers free WiFi, a balcony, and a flat-screen TV with satellite channels. Additional amenities include a minibar, free bottled water, and a ceiling fan.
Riu Cancun All Inclusive offers 569 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons
Snorkeling
Surfing/body boarding

Land activities

Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Beach

  • On a white sand beach
  • Beach loungers
  • Beach towels
  • Beachside massages

Pool/Spa

  • 4 outdoor pools
  • Beachside massages
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Spa treatment rooms
  • Spa tub

Internet

  • Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)

Restaurants on site

  • Kawachi
  • Kulinarium
  • La Toscana
  • Miramar
  • Turquesa

Dining

  • Free buffet breakfast available daily
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Shower only
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Nightclub
  • TV in common areas

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Computer station
  • Laptop workspace

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Daily housekeeping
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In an entertainment district
  • Near the ocean
  • Next to a golf course

Things to do

  • 18 holes of golf on site
  • Beach volleyball on site
  • Billiards/pool table on site
  • Gym on site
  • Health club on site
  • Shopping on site
  • Snorkeling on site
  • Surfing/bodyboarding on site
  • Windsurfing on site
  • Golf lessons nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 1 building
  • 14 floors
  • 569 rooms
  • Art Deco architecture
  • Built in 2003
  • Connecting units available
  • Garden
  • Reception hall
  • Recycling

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.88 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property

Reviews

8.0

Very Good

Rating 10 - Excellent. 1452 out of 3090 reviews" "
" "10 - Excellent 47%
Rating 8 - Good. 768 out of 3090 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 387 out of 3090 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 242 out of 3090 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 241 out of 3090 reviews" "
" "2 - Terrible 8%

8.4/10

Cleanliness

8.6/10

Staff & service

7.9/10

Amenities

8.0/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Good

KEVIN

Liked: Cleanliness, amenities, property conditions & facilities
All inclusive Buffet was excellent. Property was very slippery too often. Almost everywhere I went. It was like I was walking on Eggshells.
Stayed 4 nights in Jun 2023

10/10 Excellent

Dora

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2023

10/10 Excellent

Ylli

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stuff was very friendly and very hurt working. Property was nice ! entertainment stuff were the Best! Lots of activities for kids and adults.
Stayed 7 nights in Jun 2023

10/10 Excellent

Vivian Norris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful

10/10 Excellent

Hector J

Liked: Cleanliness, amenities, property conditions & facilities
I like all
Stayed 4 nights in Jun 2023

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2023

6/10 Okay

Branden Luke

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2023

8/10 Good

Gabriel J

Liked: Cleanliness, property conditions & facilities
Loved the location!
Stayed 5 nights in Jun 2023

8/10 Good

Quincy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable accommodations, variety of food, excellent customer service. However, the exchange rate was more favorable outside the resort vs. on the resort.
Stayed 5 nights in Jun 2023

6/10 Okay

John

Traveled with family and small children
While the property was clean and guest services were nice. The rooms are dated and could use a coat of paint. We have younger kids but all of the pools were 5ft or taller. There also was no room service which was a first for me at an all inclusive resort and the food selection was very limited. We had 21 family members on this resort and we still had a great time despite the drawbacks.The shows on the resort were entertaining for all ages and the resort is within walking distance to many restaurants and night clubs.
Stayed 5 nights in Jun 2023