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Excellence Playa Mujeres - Adults Only All Inclusive

Photo gallery for Excellence Playa Mujeres - Adults Only All Inclusive

7 outdoor pools, pool umbrellas
Private beach, beach massages, scuba diving, snorkeling
Private beach, beach massages, scuba diving, snorkeling
7 outdoor pools, pool umbrellas
Outdoor spa tub

Overview of Excellence Playa Mujeres - Adults Only All Inclusive

VIP Access

Excellence Playa Mujeres - Adults Only All Inclusive

9.2 out of 10 Wonderful
9.2/10 Wonderful

Popular amenities

  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
  • Spa
Map
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400

Explore the area

  • Popular LocationMujeres Beach13 min walk
  • Popular LocationPunta Sam Ferry Terminal5 min drive
  • Popular LocationPlaya Mujeres Golf Club8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Punta Sam

Excellence Playa Mujeres - Adults Only All Inclusive is located in Playa Mujeres, a neighborhood in Punta Sam, and is next to a golf course and on a private beach. Shoppers can check out La Isla Shopping Mall, while everyone can enjoy the natural beauty of Norte Beach and Tortuga Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Garrafon Natural Reef Park are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Punta Sam travel guideOpens in a new window
Map

What's nearby

  • Mujeres Beach - 13 min walk
  • Punta Sam Ferry Terminal - 5 min drive
  • Punta Sam Beach - 5 min drive
  • El Meco Archaeological Site - 8 min drive
  • Playa Mujeres Golf Club - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • Hiroshi Bar - 6 min drive
  • Caprichos Villa del Palmar - 5 min drive
  • Davinos - 5 min drive
  • El Suspiro - 7 min drive
  • Don Fernando Lobby Bar - 5 min drive

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

5-star luxury property located in Playa Mujeres
At Excellence Playa Mujeres - Adults Only All Inclusive, you can look forward to a free breakfast buffet, an adjacent golf course, and 7 poolside bars. This property is a great place to bask in the sun with a private beach, beachfront dining, and a beach bar. Treat yourself to a massage, hydrotherapy, or a facial at the onsite spa. Be sure to enjoy a meal at any of the 10 onsite restaurants, which feature international cuisine and ocean views. The 24-hour gym offers aerobics classes and yoga classes; other things to do include kayaking, volleyball, and sailing. Free in-room WiFi is available to all guests, along with a swim-up bar and a rooftop terrace.
Other perks at this property include:
  • 7 outdoor pools with pool umbrellas and a swim-up bar
  • Free valet parking
  • Bike rentals, an outdoor tennis court, and barbecue grills
  • Wedding services, ATM/banking services, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff
Room features
All 450 rooms offer comforts such as 24-hour room service and jetted bathtubs, in addition to thoughtful touches like premium bedding and pillow menus.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and free toiletries
  • 55-inch LED TVs with premium channels
  • Furnished balconies or patios, separate sitting areas, and eco-friendly cleaning products

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily
  • 10 restaurants
  • 11 bars/lounges
  • 7 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Barcelona
  • The Flavor Market
  • The Grill
  • The Lobster House
  • Toscana

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Library
  • Outdoor tennis court
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 55-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Composting
  • Desk
  • Eco-friendly cleaning products available
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Excellence Playa Mujeres
All Inclusive Playa Mujeres
Excellence Adults Only
Excellence Adults Only All Inclusive
Excellence All Inclusive
Excellence Playa Mujeres Adults
Excellence Playa Mujeres Adults Only
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Excellence Playa Mujeres All Inclusive
Playa Mujeres All Inclusive
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Excellence Adults All Inclusive
Excellence Adults All Inclusive All-inclusive property
Excellence All Inclusive Adults Hotel
Excellence Playa Mujeres All Inclusive Adults
Excellence All Inclusive Adults
Excellence Mujeres Inclusive
Hotel Excellence Playa Mujeres - All Inclusive - Adults Only
Excellence Playa Mujeres All Inclusive Adults Hotel
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Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive Adults Only
Excellence Playa Mujeres - Adults Only All Inclusive Punta Sam

Reviews

9.2

Wonderful

Rating 10 - Excellent. 817 out of 1006 reviews" "
" "10 - Excellent 81%
Rating 8 - Good. 94 out of 1006 reviews" "
" "8 - Good 9%
Rating 6 - Okay. 44 out of 1006 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 25 out of 1006 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 26 out of 1006 reviews" "
" "2 - Terrible 3%

9.7/10

Cleanliness

9.6/10

Staff & service

9.5/10

Amenities

9.6/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding staff! No premium drinks unless you get Excellence Club. The Lazy River didn’t have any current, more like a lazy pond. Can’t say enough about the staff and how well you are taken care of!
Stayed 7 nights in Jun 2023

10/10 Excellent

Marcus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There really isnt ac in the main buildings so its hot everywhere but your room. Also the pools were super hot. Ocean was better
Stayed 3 nights in Jun 2023

10/10 Excellent

Dan, Cypress

Liked: Cleanliness, staff & service, property conditions & facilities
The Excellence is wonderful. Staff is the best and they take care of all your needs.
Stayed 7 nights in Jun 2023

10/10 Excellent

Mayra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Martha was our favorite bartender. She interacted so well and made sure we always had a drink in our hand at the bar. Overall the staff was super friendly and made sure we were treated like royalty. Can’t wait to come back!
Stayed 5 nights in Jun 2023

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service every one is very polite ready to help I had a problem with coffee machine 5 minutes later they brought a new one and later they double checked make sure it was working
Stayed 9 nights in Jun 2023

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent vacation place
Stayed 4 nights in Jun 2023

10/10 Excellent

Jessica, miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and hotel. Highly recommend.
Stayed 4 nights in May 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

Beck Leland

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Resort! Would go there again!
Stayed 8 nights in May 2023

10/10 Excellent

Travis William

Stayed 5 nights in May 2023